Privacy Policy – Jyoti Bhilai Cab Service
This Privacy Policy governs the collection, use, and disclosure of personal information by Jyoti Bhilai Cab Service. By using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
2. Non-Personal Information
We may collect non-personal information automatically, including:
Device Information: Your device type, operating system, and browser details.
IP Address & Location Data: For optimizing service availability and tracking ride locations.
Usage Data: Interaction with our app or website, including visited pages and time spent.
This information helps us improve our services and provide analytics.
3. Use of Information
Your information is used to:
Process ride bookings and payments.
Provide customer support and respond to inquiries.
Improve our app, website, and overall user experience.
Send promotional updates, offers, and service-related notifications.
4. Location Data
Our app may collect location data to:
Enable ride tracking and navigation.
Provide accurate pickup and drop-off locations.
Improve safety measures and service efficiency.
Location data is collected only with your explicit consent, and you may disable it at any time in your device settings.
5. Call Logs
We may collect call logs to:
Monitor and verify ride-related communications.
Improve service quality and resolve disputes.
Call logs are collected only with your explicit consent, and you can withdraw it at any time.
6. Data Sharing & Disclosure
We do not sell or share your personal information except in the following cases:
Service Providers & Contractors: We may share necessary data with third-party service providers for ride facilitation, payment processing, and customer support.
Legal Requirements: We may disclose personal information if required by law or to protect our rights and security.
Fraud Prevention & Safety: In casesof suspected fraud or safety threats, we may share information with authorities.
All third-party partners adhere to strict data protection policies.
7. Security Measures
We take appropriate measures to protect your personal data, including:
Data Encryption: Secure transmission and storage of sensitive information.
Access Control: Limited access to personal data for authorized personnel only.
Regular Security Audits: Ensuring compliance with industry standards.
8. Your Rights
You have the right to:
Access & Update your personal data.
Request Deletion of your personal data.
Withdraw Consent for location tracking and call logs.
Opt-Out of promotional messages.
For any requests, contact us at jyotitaxicabservicebhilai@gmail.com.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and app. Continued use of our services after updates constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at jyotitaxicabservicebhilai@gmail.com.
We prioritize your privacy and are committed to protecting your personal information. By using our services, you acknowledge and accept the terms of this Privacy Policy.